ChatNorris emite un comprobante automáticamente por email cada vez que se procesa un cobro. También puedes ver y descargar el historial completo desde el portal.
En el menú lateral, haz clic en Configuración → Facturación → Facturas.
2
Revisa el historial
Verás una lista de todos los pagos, con fecha, Detalle, monto, estado y Documento. Los cobros con tarjeta aparecen como Suscripción, y los pagos manuales (si tu plan se paga directamente con ChatNorris) como Plan X · periodo.
3
Descarga la factura
En los cobros con tarjeta, haz clic en Recibo para obtener el comprobante en PDF. En los pagos manuales, la columna Documento muestra Factura N para descargarla, o Factura en preparación mientras la emitimos.
Las facturas son generadas por Lemon Squeezy, el procesador de pagos que usa ChatNorris. El comprobante incluye los datos de tu organización registrados al momento del pago.
Algunas organizaciones pagan su plan directamente a ChatNorris (por ejemplo, por transferencia), fuera del cobro con tarjeta. En ese caso, Facturación y uso → Suscripción muestra el estado Pago manual y la fecha Pagado hasta. Para renovar, cambiar de plan o pedir tu boleta o factura, escríbenos a hola@chatnorris.ai.Cuando adjuntamos la factura de un pago manual, el propietario de la organización recibe el correo Nueva factura disponible en tu cuenta de ChatNorris con el botón Ver facturas →. La factura se descarga desde Facturas; el correo no la trae adjunta.
Necesito una factura con datos fiscales específicos
Si necesitas un comprobante con datos fiscales particulares (RUT, número de empresa, dirección, etc.), escríbenos a hola@chatnorris.ai con los datos requeridos y te ayudamos a gestionarlo.
Además del historial en el portal, Lemon Squeezy envía automáticamente un recibo por email a la dirección asociada a tu cuenta cada vez que se procesa un cobro. Si no lo encuentras, revisa la carpeta de spam.Si necesitas que el recibo llegue a una dirección de email diferente, escríbenos a hola@chatnorris.ai.
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