Retorna todas as conversas da organização, ordenadas por última atividade decrescente por padrão. É possível filtrar por status ou por agente e mudar o critério de ordenação. As conversas de teste do Playground não são incluídas.
GET https://app.chatnorris.ai/api/v2/conversationsAuthorization: Bearer <sua_api_key>
Identificador do visitante (gerado automaticamente)
visitor_name
string | null
Nome do visitante (se foi capturado, por exemplo com o Lead Form)
visitor_email
string | null
Email do visitante (se foi capturado)
status
string
Status: bot (em andamento), handoff (aguardando agente), open (atendida), closed
channel
string
Canal: web, whatsapp, instagram, telegram, messenger, email ou api (conversas criadas com a API)
created_at
string
Data de início (ISO 8601)
updated_at
string
Última atividade (ISO 8601)
Para fazer polling incremental (por exemplo, sincronizar conversas novas com outro sistema), combine created_after com order_by=created_at e salve o created_at do último resultado como ponto de partida da consulta seguinte.
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