{
  "status": "success",
  "data": {
    "id": "conv_abc123",
    "chatbot_id": "bot_xyz789",
    "visitor_id": "visitor_001",
    "visitor_name": "Juan Pérez",
    "visitor_email": "juan@empresa.com",
    "status": "closed",
    "channel": "web",
    "handoff_summary": "The customer asked about refunds. They say they didn't receive the money from their June 10 return.",
    "created_at": "2026-06-28T14:00:00.000Z",
    "updated_at": "2026-06-28T14:35:00.000Z"
  }
}