Returns all of the organization’s conversations, sorted by latest activity in descending order by default. You can filter by status or by agent, and change the sort criterion. Playground test conversations aren’t included.
GET https://app.chatnorris.ai/api/v2/conversationsAuthorization: Bearer <your_api_key>
Visitor’s name (if captured, for example with the Lead Form)
visitor_email
string | null
Visitor’s email (if captured)
status
string
Status: bot (in progress), handoff (waiting for an agent), open (being handled), closed
channel
string
Channel: web, whatsapp, instagram, telegram, messenger, email or api (conversations created with the API)
created_at
string
Start date (ISO 8601)
updated_at
string
Latest activity (ISO 8601)
To do incremental polling (for example, to sync new conversations to another system), combine created_after with order_by=created_at and save the created_at of the last result as the starting point for the next query.
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