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Invoices

ChatNorris automatically sends a receipt by email every time a charge is processed. You can also view and download the full history from the portal.

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View your invoice history

1

Go to Billing & usage → Invoices

In the side menu, click Settings → Billing → Invoices.
2

Review the history

You’ll see a list of all payments, with date, Details, amount, status and Document. Card charges appear as Subscription, and manual payments (if your plan is paid directly to ChatNorris) as X plan · period.
3

Download the invoice

For card charges, click Receipt to get the PDF receipt. For manual payments, the Document column shows Invoice N to download it, or Invoice in progress while we issue it.
Invoices are generated by Lemon Squeezy, the payment processor ChatNorris uses. The receipt includes your organization’s details as registered at the time of payment.

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Manual payments

Some organizations pay for their plan directly to ChatNorris (for example, by bank transfer), outside of card billing. In that case, Billing & usage → Subscription shows the Manual payment status and the Paid until date. To renew, change plans or request your receipt or invoice, write to us at hola@chatnorris.ai. When we attach the invoice for a manual payment, the organization owner receives the email New invoice available in your ChatNorris account with the View invoices → button. The invoice is downloaded from Invoices; the email doesn’t include it as an attachment.

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I need an invoice with specific tax details

If you need a receipt with specific tax details (RUT, company number, address, etc.), write to us at hola@chatnorris.ai with the required details and we’ll help you get it.

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Payment receipt by email

In addition to the history in the portal, Lemon Squeezy automatically sends a receipt by email to the address associated with your account every time a charge is processed. If you can’t find it, check your spam folder. If you need the receipt sent to a different email address, write to us at hola@chatnorris.ai.