> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatnorris.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome to ChatNorris

> What ChatNorris is and what you can do with the platform.

# Welcome to ChatNorris

ChatNorris is a platform for building artificial intelligence agents trained on your company's content. Your customers ask questions — the bot answers accurately, based only on the information you give it.

## What can you do with ChatNorris?

> [card] Answer questions automatically
>
> The agent handles 80% of frequently asked questions without human intervention, 24 hours a day.

> [card] Deploy on multiple channels
>
> A single agent can reply on your website, WhatsApp Business, Instagram Direct, Telegram, Facebook Messenger and Email, and draft replies to the Google reviews of your locations.

> [card] Escalate to a human agent
>
> When a question calls for it, the bot alerts your team and hands off the conversation with a summary.

> [card] Capture leads automatically
>
> Collects visitors' name, email and phone number without extra forms.

> [card] Send outbound campaigns
>
> Schedule automatic reminder or follow-up messages via WhatsApp or email.

> [card] Measure performance
>
> Access metrics on conversations, messages, leads and peak hours from the analytics dashboard.

## How does it work?

When a visitor writes a message, ChatNorris:

1. Searches for the most relevant information in your knowledge base.
2. Generates a coherent, accurate reply using the AI model you choose for the agent (Anthropic, OpenAI, Google and other providers).
3. Saves the conversation and, if the visitor shares their details, records the lead automatically.

> [!NOTE]
>
> ChatNorris answers **only with the information you provide**. If a question falls outside your knowledge base, the bot says so — it doesn't make up answers.

## The dashboard

Everything is managed from the portal at [app.chatnorris.ai](https://app.chatnorris.ai):

| Section | What it's for |
| - | - |
| **Dashboard** | See today's activity: open conversations, handoffs and credits |
| **My agents** | Create and configure your AI agents: knowledge base, actions, integrations, channels (Deploy) and widget customization |
| **Channels** | See the connected channels of all your agents in a single view |
| **Campaigns** | Manage automated sends (in pilot stage) |
| **Conversations** | View and reply to chats in real time |
| **Leads** | View captured contacts |
| **Analytics** | Review usage metrics |
| **Billing & usage** | See your plan, credit usage and invoices |
| **Settings** | Manage your organization, team, notifications and API keys |

***

When you're ready, move on to the next step:

> [card] [Create your account](https://docs.chatnorris.ai/en/primeros-pasos/crear-cuenta.md)
>
> Sign up in less than two minutes.


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