> ## Documentation Index > Fetch the complete documentation index at: https://docs.chatnorris.ai/llms.txt > Use this file to discover all available pages before exploring further. # Partner program > How to use a partner code when you create your account and how the Partner section works for people who recommend ChatNorris. # Partner program The ChatNorris partner program connects the companies that create their account with the person or agency that recommended the platform to them. Each organization can be associated with only one partner, and that association is made only once. This guide has two parts: * **If you're a customer:** how to enter a partner code when you sign up or later. * **If you're a partner:** how to use the **Partner** section of your account. > [!NOTE] > > Want to become a ChatNorris partner? Write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**. ## For customers: use a partner code ### When you create your account The sign-up form shows the **Do you have a partner code?** link. Clicking it opens the **Partner code (optional)** field. **1. Type the code** Type the code your partner gave you (for example, `NORRIS-NOMBRE`). **2. Check the verification** ChatNorris verifies it as you type. If it's valid, you'll see **Code from** followed by the partner's name. If it can't find it, you'll see a warning, but you can still create your account and add it later. **3. Finish signing up** The field is optional and never blocks sign-up. The code is assigned when the organization is created. If you sign up with **Google**, the code you typed before going to Google is kept and shows up again in the step to complete your sign-up. ### If you came through a partner's link If you reached ChatNorris from a partner link (a link that ends in `?ref=` and a code), the code is saved in your browser and, if it's valid, the sign-up field appears filled in with it. * If you type **another valid code**, the one you typed wins. * If you clear the code from the field, the one from the link is still used. ### Add it after signing up If you didn't enter a code when you signed up, you can add it in **Settings → General**, in the **Partner** section: **1. Open Settings → General** Only the organization's owners and admins see this section. **2. Enter the code** Type the code in **Partner code** and click **Apply**. **3. Confirm the association** You'll see the message **Done: your account is now associated with** and the partner's name. You have **14 days from the creation of the organization** to add it; the section shows you the deadline. After that, if the account has no partner, the section no longer appears. > [!NOTE] > > Once your account is associated with a partner, the section only shows **Your account is associated with** and their name: it can't be changed from your account. If you need it reviewed, write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**. ## For partners: the Partner section If you're a partner, the **Partner** entry appears in your account's sidebar, below Settings. Only the user linked to the partner sees it; the other members of your organization don't. If you don't see it, write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)** to link your user. The section has five pages. All amounts are shown in **US dollars (USD)**. ### Home Here you'll find what you need to recommend ChatNorris: * **Your code** and **Your link**, each with a **Copy** button. * **QR code** that leads to your link, with the **Download QR** button. Useful for presentations, business cards or printed material. * **Copy WhatsApp message**: a ready-to-share message that includes your link and your code. * Indicators: **Paying accounts**, **This month**, **Balance to settle** and **Next payment**. If your participation in the program isn't active, or your code is deactivated, Home doesn't show your link, your QR or the WhatsApp message, because new accounts wouldn't be assigned to you. What you've already earned is still shown and the rest of the section works the same. ### My accounts Lists the companies assigned to your code with their **Plan**, their **Status** (**Trial or free plan**, **Active**, **Paused** or **Ended**), the details of their time frames and the date they were assigned. For privacy, you only see the company name: **never** its contacts, users or conversations. ### Commissions Shows each commission, refund, chargeback or adjustment from your accounts, sorted by accrual month, with **On hold**, **Available** and **Voided** totals. * Choose the month range with **From** and **To**. * Download the range's transactions with **Export CSV**. ### Payouts Shows what we pay you each month, with its status (**Approved, to be paid** or **Paid**). We email you when we approve a payout. When you open a payout you see the **Detail per account** and, if it's already paid, the payment date and reference. If something doesn't add up (a missing account, a different amount), use **Object to payout**, tell us what's wrong and click **Send objection**. You can object only once per payout, **up to 30 days after it's approved**. We'll reply by email, and the reply is also visible in the detail. ### Payout details Here you tell us where to transfer your commissions. Without these details we can't pay you. **1. Click Add payout details** If you already have saved details, the button is **Change details**. **2. Choose how you want to get paid** * **Bank account in Chile:** transfer in Chilean pesos. Asks for the account holder's name and RUT, bank, account type, account number and an email to send you the receipt. * **Global66:** outside Chile, in USD. Asks for the account holder's name, your Global66 account email and the country. * **PayPal:** outside Chile, in USD. Asks for the account holder's name and your PayPal account email. **3. Save** Click **Save**. We send you a confirmation email. After you save, your details are shown **masked** (for example, only the last digits of the account). We store them encrypted and only the ChatNorris team sees them, when paying you. > [!NOTE] > > For security, to change your details you have to type them in full again. Every change is emailed to you: if you get an alert about a change you didn't make, write to us right away at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**. ## Frequently asked questions > [accordion] Can I use my own partner code on my account? > > No. A partner code can't be used in an organization that the partner belongs to. In that case, the code isn't applied. > [accordion] Can I change my account's partner? > > Not from your account. The association is made only once. If you think there's a mistake, write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**. > [accordion] I entered a code that doesn't exist. Can I still create my account? > > Yes. The code is optional and never blocks sign-up. You can add the correct code in **Settings → General** within 14 days from the creation of the organization. > [accordion] I'm a partner and I don't see the Partner entry in the sidebar > > The entry only appears for the user linked to your partner. Write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)** so we can check it. > [accordion] What currency are my commissions shown in? > > In US dollars (USD). If we pay you in Chile, the transfer is in pesos at the exchange rate of the day it's made. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.