> ## Documentation Index
> Fetch the complete documentation index at: https://docs.chatnorris.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Add-ons

> How to expand your plan's limits with add-ons in ChatNorris without changing plans.

# Add-ons

Add-ons let you expand specific capabilities of your plan without doing a full upgrade. They're optional extras added on top of what your active subscription already includes.

> [!NOTE]
>
> For now, add-ons aren't self-service: you **request** them from the portal and the ChatNorris team activates them. The **Billing & usage → Add-ons** page still shows "Coming soon".

## Available add-ons

| Add-on | What it adds |
| - | - |
| **Extra credits (1K)** | +1,000 AI credits per month per unit. You can add several units. |
| **Extra KB (10M characters)** | +10 million knowledge base characters per unit. |
| **Extra agent** | +1 additional AI agent per unit. |
| **Extra seat** | +1 additional team member per unit. |
| **Instagram channel** | Enables the Instagram Direct integration if your base plan doesn't include it (Instagram is included from Standard). |
| **Remove branding** | Removes the "Powered by ChatNorris ⚡" text from the widget. It also enables the custom brand text field in **Customize → Configure**, in case you'd rather show your own brand there instead of hiding it. |

## How to request an add-on

**1. Open the request from where you need it**

* **Extra credits, extra seat, extra agent and extra KB:** from **Billing & usage → Usage → Summary**, with the **Buy credits**, **Add a seat**, **Request an agent** or **Expand** button on each row.
* **Extra agent:** also from **My agents**, when you've reached your plan's agent limit (**New agent** button or the **Limit reached** card).

**2. Choose the quantity**

For example, how many packs of 1,000 credits or how many extra agents you need.

**3. Send the request**

Nothing is charged at that moment. The ChatNorris team reviews the request and activates it; when that happens, the request no longer shows as pending and the new limit appears in **Usage → Summary**.

While the request is pending, you'll see its status and can cancel it. For **Instagram channel** or **Remove branding**, write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**.

## When is an add-on better than changing plans?

Use an add-on when:

* You need more credits or capacity occasionally (for example, a month with more activity) without committing to the fixed cost of a higher plan.
* You want to add Instagram without changing your whole plan.
* You need one specific additional agent or seat.

Change plans when:

* You consistently need more than your current plan includes.
* The total of your add-ons exceeds the cost of the higher plan.

## Frequently asked questions

> [accordion] Do extra credits carry over to the next month?
>
> No. Credits (both the base plan's and the add-ons') reset on the first day of each month. Unused credits don't carry over.

> [accordion] Can I cancel an add-on?
>
> You can cancel a pending request yourself from where you sent it. To cancel an add-on that's already active, write to us at **[hola@chatnorris.ai](mailto:hola@chatnorris.ai)**.

> [accordion] Do add-ons renew automatically?
>
> Yes. Active add-ons renew along with your main subscription in each billing cycle.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.